No photos yet
Sunrise of Thousand Oaks
Thousand Oaks · 0.1 mi from The Reserve · Assisted living
Limited record0 Google reviews
State record not on Clear yet
Price on requestNot published
The Reserve at Thousand Oaks
3575 N. Moorpark Road, Thousand Oaks, CA 91360 ·
See how The Reserve fits the person you’re finding a home for.
Monthly costPrice on requestNot published
Clear Rating83/ 100FairHigh confidence
Safety, 5 years2Type A citationsNone cited again at the next visit21 state visits
Size170residentsLarge communityLicensed since 2018
Photos from the community’s own website. Yours and want it removed? Email us.
Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.
Checked against state records and their website
See whether The Reserve can meet their needs
Add your senior’s care needs and we’ll check each one against state records and The Reserve’s website.
What The Reserve has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Being on record means the state or The Reserve lists it. It doesn’t mean they’ve accepted your senior or have a room.
Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.
Rooms, prices and how families pay
Price on request
The Reserve doesn’t publish prices. Most small homes share prices by phone or email.
Rating & safety How to read thisThese are the state’s own categories. Type A: problems that, if not corrected, put residents’ health, safety or rights at direct and immediate risk. Type B: problems that could become a risk without correction, or record-keeping problems that affect care. Both must be corrected. Complaints the state didn’t confirm are shown but never counted against the community.
Our score, and what state inspectors found
Checked 7 Nov 2026
Our scoreHigh confidence
83/ 100Fair
Fair means 70–84 on our 0–100 scale.
- Safety record 53%88
- Inspection quality 35%72
- What families say 12%89
How this score is worked out
We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.
The state record, last 5 years
2Type AType AThe state’s most serious category: problems that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of residents.most serious categoryNone cited again at the next visit
4Type BType BThe state’s less serious category: problems that could become an immediate risk without correction, or record-keeping problems that affect care.less serious categoryNone cited again at the next visit
4 of 12Complaintsconfirmed by the state
2 Type A citations and 4 Type B citations in five years, from 21 state visits. The state confirmed 4 of 12 complaints.
Type A and B are the state’s categories for what inspectors found at the time.
Get an email when the state publishes a new report about The Reserve. Every report, good or bad. The Reserve never sees who signs up.
Visits, newest first
2026
- 25 Jul 2026Routine inspection
No citations.
- 18 May 2026ComplaintConfirmed
The state confirmed the complaint, with no citations.
- 28 Jan 2026ComplaintNot confirmed
The state didn’t find enough evidence to confirm the complaint.
Daily life Where this comes fromFrom the community’s own website. Not checked by the state.
From the community’s own website
- DiningFresh, daily prepared meals by our Chef in our restaurant-style dining room
- ActivitiesFill your days with a wide range of activities and outings focused on health, wellness, and socialization. Stay fit and limber in our Fitness Center…
- PetsPet Friendly
- TransportDaily transportation services for group shopping trips and leisurely lunches
Location
Where it is, and how far it is from home
3575 N. Moorpark Road, Thousand Oaks, CA 91360From the state license record.Get directions
Reviews
What families say. Separate from the state’s safety record.
Checked 7 Nov 2026
- ★★★★★
Our mother spent about nine years at The Reserve. The staff is friendly and cares about its residents. The facility and grounds are clean. They have plenty of activities. And they were very accommodating during multiple apartment moves.
Apr 2026 · Google - ★★★★★
There are always things to improve but I think as a location and facility to give senior citizens a nice life style, the Reserve does a great job. You have a tough crowd to please.
Mar 2026 · Google - ★★★★★
I’ve unfortunately noticed that when a resident moves into Hospice, the levels of appropriate treatment and communication decline. I’m listed as the POA. Yet, to date Ive never receive updates or calls regarding the patient or their condition, health and treatment. All of which was clearly articulated during the initial consultation, that I was to have been referred to, and informed prior to. I…
Mar 2026 · Google - ★★★★★
I worked with Assisted Living Connections to find this great facility for my Mom who needed respite care after a complicated surgery. Elizabeth, Justin and the entire team were very accommodating, capable and professional with getting her moved into her new studio in very short order. I'm relieved to know she is in the best place she can be with competent care, nurturing support and a thriving…
Dec 2025 · Google - ★★★★★
Had a fantastic experience with The Reserve. I was looking for a great community with a friendly and active lifestyle for my father and this ended up being it: moved him in just a few days ago and he loves it. There's a lot of freedom but also a notable care and concern for the happiness and well-being of residents. People have been coming up to my father on their own to introduce themselves and…
May 2025 · Google
Plan a visit How it worksTell us roughly when suits you and ask anything you like. The Reserve gets your questions with the request, suggests a time and confirms by email.
In person or by video, with any questions you have
Just have a question?
1When suits you?
HowWhen★ Lunchtime is the best time to see a meal being served.
Who2Tell us about the person moving Required
So The Reserve can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
- Who it’s forWho they are to you. Age and current home are optional
- Care needsWhat they need help with
- Move timingRoughly when
Also helpful: · optional
3Anything you’d like to ask or tell them? optional
We send these with your request so The Reserve can come prepared, and often answers by email before you visit.0/1000Not sure what to ask? Tap to add:
In person · as soon as possible · any time of day · with them
Add who it’s for, care needs and move timing to send.
Next you’ll see exactly what’s shared before anything is sent. How we’re paid
Nearby
The closest communities to The Reserve, with the same details as your search.
- No photos yet
Familycare Cottage II
Thousand Oaks · 0.2 mi from The Reserve · Small care home
Clear Rating 88 · Good0 Google reviews
State record not on Clear yet
Price on requestNot published - No photos yet
Oakview Skilled Nursing
Thousand Oaks · 0.5 mi from The Reserve · Nursing home
Clear Rating 95 · Excellent0 Google reviews
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays
License
From the state license record
- License #
- 197609632
- Type
- Residential care for the elderly (RCFE)
- Capacity
- 170 residents
- Since
- 2018
- Licensee
- Msl Community Management LLC/The Reserve Msl LLC
- County
- Ventura