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Lassen Nursing & Rehabilitation Center
Susanville · 0.6 mi from Eagle Lake Village · Nursing home
Medicare ★★★★★3.0 (9) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays
Eagle Lake Village
2001 Paul Bunyan Rd, Susanville, CA 96130 ·
See how Eagle Lake Village fits the person you’re finding a home for.
Monthly costPrice on requestNot published
Clear Rating75/ 100FairHigh confidence
Safety, 5 years0Type A citationsNone in five years18 state visits
Size76residentsMid-size communityLicensed since 2022
No photos yet
Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.
Checked against state records and their website
See whether Eagle Lake Village can meet their needs
Add your senior’s care needs and we’ll check each one against state records and Eagle Lake Village’s website.
What Eagle Lake Village has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Being on record means the state or Eagle Lake Village lists it. It doesn’t mean they’ve accepted your senior or have a room.
Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.
Rooms, prices and how families pay
Price on request
Eagle Lake Village doesn’t publish prices. Most small homes share prices by phone or email.
Rating & safety How to read thisThese are the state’s own categories. Type A: problems that, if not corrected, put residents’ health, safety or rights at direct and immediate risk. Type B: problems that could become a risk without correction, or record-keeping problems that affect care. Both must be corrected. Complaints the state didn’t confirm are shown but never counted against the community.
Our score, and what state inspectors found
Checked 4 Nov 2026
Our scoreHigh confidence
75/ 100Fair
Fair means 70–84 on our 0–100 scale.
- Safety record 53%82
- Inspection quality 35%67
- What families say 12%65
How this score is worked out
We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.
The state record, last 5 years
0Type AType AThe state’s most serious category: problems that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of residents.most serious category
3Type BType BThe state’s less serious category: problems that could become an immediate risk without correction, or record-keeping problems that affect care.less serious category2 with no later visit on record yet
1 of 9Complaintsconfirmed by the state
No Type A citations and 3 Type B citations in five years, from 18 state visits. The state confirmed 1 of 9 complaints.
Type A and B are the state’s categories for what inspectors found at the time.
Get an email when the state publishes a new report about Eagle Lake Village. Every report, good or bad. Eagle Lake Village never sees who signs up.
Visits, newest first
2026
- 16 Jul 2026Case management visit
No citations.
- 15 Jul 2026Routine inspectionType B
2 Type B citations. Including: Based on interview and record review, the licensee did not comply with the section cited above in 5 out of 6 staff persons did not have first aid training, which poses/posed a potential health, safety or personal rights risk to persons in care.
Correction plan due 14 Aug 2026. No later state visit on record yet.
- 30 Apr 2026Case management visit
No citations.
- 30 Apr 2026ComplaintNot confirmed
The state didn’t find enough evidence to confirm the complaint.
- 29 Apr 2026ComplaintNot confirmed
The state didn’t find enough evidence to confirm the complaint.
Daily life Where this comes fromFrom the community’s own website. Not checked by the state.
From the community’s own website
Eagle Lake Village hasn’t listed meals, activities or pets yet.
Location
Where it is, and how far it is from home
2001 Paul Bunyan Rd, Susanville, CA 96130From the state license record.Get directions
Reviews
What families say. Separate from the state’s safety record.
Checked 4 Nov 2026
3.2★★★★★
19 Google reviews · as of 4 Nov 2026
See all 19 reviews on GoogleToured or lived here?
Help other families with an honest review. We check every review before it goes live.
- ★★★★★
My mother was not looking forward to transitioning to assisted living, but the staff at Eagle Lake Village made it easy for her. Sh can be fussy and "spicy" and they did a good job accommodating her. I would like to see new carpet in the main areas.
Jun 2026 · Google - ★★★★★
Very supportive team. I always feel like my parents are being well looked after by a group of compassionate people. Since the new owners have taken over a few years ago, service levels have definately increased.
Apr 2026 · Google - ★★★★★
Unfortunately I had to give them a star to post. AVOID AVOID AVOID. My mom is a resident and I pay for services my mom does not get. She is supposed to get showers and help with daily hygiene and the nursing staff has never noticed her toes creating a major infection resulting in amputation of the toes. I was never notified of this. It was ignored. The only reason I knew about her ties is when…
Aug 2025 · Google - ★★★★★
We took over care of our mother after she’d been at Eagle Lake for a year. While communication can sometimes be hard living in a different state, EL is always responsive. She loves being there. It’s always clean, food is good and staff is friendly. Her room is actually large and she has a good level of privacy.
Oct 2024 · Google - ★★★★★
My mom lived at this facility for over 10 years. When she was having problems with water retention she was left with the water dripping off her legs. I happened to come by to visit and found her with a puddle of her fluid under her feet. She all ready had an abscess on the bottom of her foot and sitting in her fluids did not help at all. I was told that the aides, because I don't think they had…
May 2023 · Google
Plan a visit How it worksTell us roughly when suits you and ask anything you like. Eagle Lake Village gets your questions with the request, suggests a time and confirms by email.
In person or by video, with any questions you have
Just have a question?
1When suits you?
HowWhen★ Lunchtime is the best time to see a meal being served.
Who2Tell us about the person moving Required
So Eagle Lake Village can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
- Who it’s forWho they are to you. Age and current home are optional
- Care needsWhat they need help with
- Move timingRoughly when
Also helpful: · optional
3Anything you’d like to ask or tell them? optional
We send these with your request so Eagle Lake Village can come prepared, and often answers by email before you visit.0/1000Not sure what to ask? Tap to add:
In person · as soon as possible · any time of day · with them
Add who it’s for, care needs and move timing to send.
Next you’ll see exactly what’s shared before anything is sent. How we’re paid
Nearby
The closest communities to Eagle Lake Village, with the same details as your search.
License
From the state license record
- License #
- 185002877
- Type
- Residential care for the elderly (RCFE)
- Capacity
- 76 residents
- Since
- 2022
- Licensee
- Eagle Lake Village;Ciminocare
- County
- Lassen