No photos yet
Maple House II
Santa Cruz · 0.2 mi from Twin Lakes Manor · Assisted living
Limited record4.6 (7) Google
State record not on Clear yet
Price on requestNot published
Twin Lakes Manor
777 Volz Lane, Santa Cruz, CA 95062 ·
See how Twin Lakes Manor fits the person you’re finding a home for.
Monthly costPrice on requestNot published
Clear Rating86/ 100GoodMedium confidence
Safety, 5 years0Type A citationsNone in five years6 state visits
Size12residentsMid-size communityLicensed since 2011
No photos yet
Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.
Checked against state records and their website
See whether Twin Lakes Manor can meet their needs
Add your senior’s care needs and we’ll check each one against state records and Twin Lakes Manor’s website.
What Twin Lakes Manor has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Being on record means the state or Twin Lakes Manor lists it. It doesn’t mean they’ve accepted your senior or have a room.
Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.
Rooms, prices and how families pay
Price on request
Twin Lakes Manor doesn’t publish prices. Most small homes share prices by phone or email.
Rating & safety How to read thisThese are the state’s own categories. Type A: problems that, if not corrected, put residents’ health, safety or rights at direct and immediate risk. Type B: problems that could become a risk without correction, or record-keeping problems that affect care. Both must be corrected. Complaints the state didn’t confirm are shown but never counted against the community.
Our score, and what state inspectors found
Checked 4 Nov 2026
Our scoreMedium confidence
86/ 100Good
Good means 85–92 on our 0–100 scale.
- Safety record 53%88
- Inspection quality 35%85
- What families say 12%80
How this score is worked out
We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.
The state record, last 5 years
0Type AType AThe state’s most serious category: problems that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of residents.most serious category
2Type BType BThe state’s less serious category: problems that could become an immediate risk without correction, or record-keeping problems that affect care.less serious categoryNone cited again at the next visit
1 of 2Complaintsconfirmed by the state
No Type A citations and 2 Type B citations in five years, from 6 state visits. The state confirmed 1 of 2 complaints.
Type A and B are the state’s categories for what inspectors found at the time.
Get an email when the state publishes a new report about Twin Lakes Manor. Every report, good or bad. Twin Lakes Manor never sees who signs up.
Visits, newest first
2025
- 22 Sep 2025Routine inspection
No citations.
- 1 Mar 2025ComplaintConfirmed
The state confirmed the complaint, with no citations.
- 19 Jan 2025ComplaintNot confirmed
The state didn’t find enough evidence to confirm the complaint.
2024
- 12 Sep 2024Routine inspectionType B
2 Type B citations. Including: Based on observation, the licensee did not comply with the section cited above. LPAs observed R1's bedroom to have a strong malodor. LPAs observed blood on R1's top bedsheet at 10:10AM which poses/posed a potential health, safety or personal rights risk to persons in care.
Correction plan due 19 Sep 2024. Not cited again for these rules at the next state visit (complaint visit, 19 Jan 2025).
2022
- 3 Aug 2022Routine inspection
No citations.
Daily life Where this comes fromFrom the community’s own website. Not checked by the state.
From the community’s own website
Twin Lakes Manor hasn’t listed meals, activities or pets yet.
Location
Where it is, and how far it is from home
777 Volz Lane, Santa Cruz, CA 95062From the state license record.Get directions
Reviews
What families say. Separate from the state’s safety record.
Checked 4 Nov 2026
3.8★★★★★
4 Google reviews · as of 4 Nov 2026
See all 4 reviews on GoogleToured or lived here?
Help other families with an honest review. We check every review before it goes live.
- ★★★★★
I loved these people. The care and compassion they gave my mother during these last few months of her life was exemplary. They made her feel safe and secure.
Dec 2023 · Google - ★★★★★
Hello, I'd like this to be a fair review. They seemed nice at first, when you get in things change. They were low on residents when my parent applied so they seemed eager and accommodating to get us in. This is important because they have a $3,000 dollar community fee, so you don't want to leave right away. Many of the things discussed that they would/could do changed once my parent was in. Make…
Dec 2022 · Google - ★★★★★
Friendly & helpful staff!
Nov 2020 · Google
Plan a visit How it worksTell us roughly when suits you and ask anything you like. Twin Lakes Manor gets your questions with the request, suggests a time and confirms by email.
In person or by video, with any questions you have
Just have a question?
1When suits you?
HowWhen★ Lunchtime is the best time to see a meal being served.
Who2Tell us about the person moving Required
So Twin Lakes Manor can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
- Who it’s forWho they are to you. Age and current home are optional
- Care needsWhat they need help with
- Move timingRoughly when
Also helpful: · optional
3Anything you’d like to ask or tell them? optional
We send these with your request so Twin Lakes Manor can come prepared, and often answers by email before you visit.0/1000Not sure what to ask? Tap to add:
In person · as soon as possible · any time of day · with them
Add who it’s for, care needs and move timing to send.
Next you’ll see exactly what’s shared before anything is sent. How we’re paid
Nearby
The closest communities to Twin Lakes Manor, with the same details as your search.
- No photos yet
Santa Cruz Post Acute
Santa Cruz · 0.3 mi from Twin Lakes Manor · Nursing home
Medicare ★★★★★4.2 (78) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays 
Live in Serenity
Santa Cruz · 0.5 mi from Twin Lakes Manor · Assisted living, Memory care
Clear Rating 85 · Good1.0 (1) Google
State record not on Clear yet
Price on requestNot published
License
From the state license record
- License #
- 445202247
- Type
- Residential care for the elderly (RCFE)
- Capacity
- 12 residents
- Since
- 2011
- Licensee
- Twin Lakes Manor, LLC
- County
- Santa Cruz