Heart & Hand, Inc.

499 South Sunset Drive, El Centro, CA 92243 ·

Assisted livingLicensedListing not claimedListing not claimedHeart & Hand, Inc. hasn’t confirmed or added to this page yet. Everything here comes from state records, their website and public reviews.
4.3 (16) Google

See how Heart & Hand, Inc. fits the person you’re finding a home for.

Monthly costPrice on requestNot published
Clear Rating94/ 100ExcellentMedium confidence
Safety, 5 years0Type A citationsNone in five years3 state visits
Size14residentsMid-size communityLicensed since 2006
No photos yet
Price on request

Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.

Checked against state records and their website

See whether Heart & Hand can meet their needs

Add your senior’s care needs and we’ll check each one against state records and Heart & Hand’s website.

What Heart & Hand has on record

Nothing on record yet.

Not listed doesn’t mean not offered. It means there’s no record, so ask.

Being on record means the state or Heart & Hand lists it. It doesn’t mean they’ve accepted your senior or have a room.

Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.

Rooms, prices and how families pay

Price on request

Heart & Hand doesn’t publish prices. Most small homes share prices by phone or email.

Rating & safety How to read thisThese are the state’s own categories. Type A: problems that, if not corrected, put residents’ health, safety or rights at direct and immediate risk. Type B: problems that could become a risk without correction, or record-keeping problems that affect care. Both must be corrected. Complaints the state didn’t confirm are shown but never counted against the community.

Our score, and what state inspectors found

Checked 4 Nov 2026

Our scoreMedium confidence

94/ 100Excellent

Excellent means 93–100 on our 0–100 scale.

  • Safety record 53%99
  • Inspection quality 35%91
  • What families say 12%83
How this score is worked out

We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.

The state record, last 5 years

0Type AType AThe state’s most serious category: problems that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of residents.most serious category
0Type BType BThe state’s less serious category: problems that could become an immediate risk without correction, or record-keeping problems that affect care.less serious category
0 of 0Complaintsconfirmed by the state

No Type A citations in five years, from 3 state visits.

Type A and B are the state’s categories for what inspectors found at the time.

Get an email when the state publishes a new report about Heart & Hand. Every report, good or bad. Heart & Hand never sees who signs up.

Visits, newest first

2026

  1. 7 May 2026Routine inspection

    No citations.

2024

  1. 28 Feb 2024Routine inspection

    No citations.

2022

  1. 21 Mar 2022Routine inspection

    No citations.

Daily life Where this comes fromFrom the community’s own website. Not checked by the state.

From the community’s own website

Heart & Hand hasn’t listed meals, activities or pets yet.

Location

Where it is, and how far it is from home

499 South Sunset Drive, El Centro, CA 92243From the state license record.Get directions

Reviews

What families say. Separate from the state’s safety record.

Checked 4 Nov 2026

4.3★★★★★

16 Google reviews · as of 4 Nov 2026

See all 16 reviews on Google
Toured or lived here?

Help other families with an honest review. We check every review before it goes live.

  • ★★★★★

    There are truly no words big enough to express our gratitude for this assisted living home and the extraordinary people who work here. From the very beginning, my mom was cared for with dignity, kindness, and genuine love. This was never “just a job” to the caregivers and staff — they treated her like family, and that meant everything to us. The level of care she received was exceptional, but…

    Jan 2026 · Google
  • ★★★★★

    It's a very clean and professional assisted living home. The residents looked very comfortable and happy the last time I visited and the employees were kind

    Jun 2025 · Google
  • ★★★★★

    I love that Heart and Hand is owned and managed by local Imperial Valley residents. Which means they are there “hands on” every day and the owners are always just a phone call away. It’s a clean, beautiful house located in a beautiful neighborhood. All the food is homemade from personal recipes from one of the owners and whenever I have visited I smell something good cooking from the moment I…

    Oct 2018 · Google
  • ★★★★★

    Awesome and compassionate people work here. They take extremely good care of your loved one. Everyone is genuine and truly care as if the person there is their own parent or grandparent. I highly recommend. If I could give 10 stars I would.

    Jul 2018 · Google
  • ★★★★★

    I have to say the experience we have had with Heart & Hand and the staff has been amazing. The care received and all the answers to our questions were so comforting. The facility is VERY clean and the food is homemade. The activities provided keep your loved one active and engaged. If you are looking for a place for someone in your family who is needing extra care and want them to be loved…

    Oct 2016 · Google

Plan a visit How it worksTell us roughly when suits you and ask anything you like. Heart & Hand gets your questions with the request, suggests a time and confirms by email.

In person or by video, with any questions you have

Just have a question?

  1. 1When suits you?

    How
    When

    ★ Lunchtime is the best time to see a meal being served.

    Who
  2. 2Tell us about the person moving Required

    So Heart & Hand can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.

    • Who it’s forWho they are to you. Age and current home are optional
    • Care needsWhat they need help with
    • Move timingRoughly when

    Also helpful: · optional

  3. 3Anything you’d like to ask or tell them? optional

    We send these with your request so Heart & Hand can come prepared, and often answers by email before you visit.0/1000

    Not sure what to ask? Tap to add:

In person · as soon as possible · any time of day · with them

Add who it’s for, care needs and move timing to send.

Next you’ll see exactly what’s shared before anything is sent. How we’re paid

Preview and permission

  1. Preview
  2. Your details
  3. Sent

This is exactly what Heart & Hand, Inc. will receive, through Clear. Your name and how to reach you come next.

Visit request for Heart & Hand, Inc.

Visit

How
In person
When
As soon as possible
Time of day
Any time
Who is coming
With the person moving

Add who it’s for, so Heart & Hand, Inc. can tell you whether they can help.

Nearby

The closest communities to Heart & Hand, with the same details as your search.

  1. No photos yet

    Compassionate Senior Care 247 Inc.

    El Centro · 0.3 mi from Heart & Hand · Assisted living

    Clear Rating 51 · Below average0 Google reviews

    State record not on Clear yet

    Price on requestNot published
  2. No photos yet

    El Centro Post-Acute Care

    El Centro · 1.3 mi from Heart & Hand · Nursing home

    Medicare ★★★★★4.0 (72) Google

    State record not on Clear yet

    Price on requestMedicare or Medi-Cal often pays
  3. No photos yet

    Dignity Care Homes LLC

    El Centro · 1.6 mi from Heart & Hand · Assisted living

    Limited record0 Google reviews

    State record not on Clear yet

    Price on requestNot published
See all communities near El Centro →

License

From the state license record

License #
134601388
Type
Residential care for the elderly (RCFE)
Capacity
14 residents
Since
2006
Licensee
Heart & Hand, Inc.
County
Imperial
See this license on the state’s siteWork here? Claim this listing

Contact Heart & Hand, Inc.

Your message goes to Heart & Hand, Inc. through Clear. Their reply comes to you by email from Clear, and Clear keeps a copy so we can follow up.

Heart & Hand, Inc. hasn’t claimed its listing yet. We’ll pass your message on by phone and email, and update you within 2 working days.

Suggestions

Add who it’s for, so Heart & Hand, Inc. can tell you whether they can help.

Next we’ll email you a code to confirm your address. No password, and it creates your free Clear account.

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Get updates about Heart & Hand, Inc.

Email updates are coming soon. Until then, Clear always shows the latest state reports on this page.

What Type A and Type B mean

Type A
“Violations of the regulations and the Health and Safety Code that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of those in care.”
Type B
“Violations of the regulations and the Health and Safety Code that, without correction, could become an immediate risk to the health, safety or personal rights of clients, or a record keeping violation that would impact the care of clients and/or protection of their resources, or a violation that would impact those services required to meet clients’ needs.”

Source: California Department of Social Services, Community Care Licensing Division, Evaluator Manual. Quoted as the state writes them.

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