Pacifica Hospital of the Valley Dp Snf

My mother came here a week ago. This is the most unsanitary hospital I have ever been to. The elevator is on its last legs, there is paint chipping off the walls. Walls filled with unknown marks. The BHU 3rd floor has the most rancid smell. The whole hospital is literally a maze the lack of direction to where you are while inside the facility is unbelievable. It took me 20 minutes to even find…

Poor standards of administrative procedures with hospital operator and nurse station clerks leaving you on hold and never returning to caller... saying " l have other calls" when caller commenting . Heavy accented station clerks make speech difficult to understand and require repeated spellings of doctors' names --- one instance where clerk gave the name of Dr. RUTHERFORD as Dr. FORD. Other…

Worst hospital with the worst employees, I've been here for 15 hours waiting for a cardiologist when you ask them something they get smart with you. Because of an angel nurse named Diane (Don’t know her last name she’s tall and. blond). She even coordinated a lot of stuff with my son in NYC so he would know how to keep going. She was absolutely great. She went above and beyond coordinating my…

I came to the hospital because I had heavy nausea and vomiting for 3 days. I was given 2 barf bags and used them both, sitting on my knees in the bathroom. They eventually gave me a shot that helped, but only for the next 6 hours, I was there. I was told over and over again, that the doctor was not through with me and for 4 1/2 hours, I paced, waiting for a prescription, I could take to my…

If I could give this place zero stars, I would. There is no compassion from the nurses, and patients in the mental health unit are being neglected. My mother was there for almost five days without a shower. When I asked a nurse to help her shower, I was told this is not a convalescent facility. My mother cannot walk on her own, yet they expected her to shower by herself. There was also very…