Helping Hands, LLC
Dublin · 0.5 mi from Ivy Park · Small care home
Clear Rating 60 · Below average0 Google reviews
State record not on Clear yet
9199 Fircest Lane, San Ramon, CA 94583 ·
See how Ivy Park fits the person you’re finding a home for.
Checked against state records and their website
Add your senior’s care needs and we’ll check each one against state records and Ivy Park’s website.
What Ivy Park has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Being on record means the state or Ivy Park lists it. It doesn’t mean they’ve accepted your senior or have a room.
Rooms, prices and how families pay
Ivy Park doesn’t publish prices. Most small homes share prices by phone or email.
Our score, and what state inspectors found
Checked 4 Nov 2026
56/ 100Below average
Below average means 50–69 on our 0–100 scale.
We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.
The state record, last 5 years
4 Type A citations and 7 Type B citations in five years, from 38 state visits. The state confirmed 11 of 17 complaints.
Type A and B are the state’s categories for what inspectors found at the time.
Get an email when the state publishes a new report about Ivy Park. Every report, good or bad. Ivy Park never sees who signs up.
Visits, newest first
The state confirmed the complaint, with no citations.
No citations.
2 Type A citations and 4 Type B citations. Including: Based on observation, the licensee did not comply with the section cited above in the hot water measuring at 129.2 degrees F in room 269 which poses an immediate safety risk to persons in care.
Correction plan due 6 Mar 2026. Not cited again for these rules at the next state visit (complaint visit, 28 Jul 2026).
The state didn’t find enough evidence to confirm the complaint.
The state didn’t find enough evidence to confirm the complaint.
From the community’s own website
Ivy Park hasn’t listed meals, activities or pets yet.
Where it is, and how far it is from home
What families say. Separate from the state’s safety record.
Checked 4 Nov 2026
4.4★★★★★
28 Google reviews · as of 4 Nov 2026
See all 28 reviews on GoogleHelp other families with an honest review. We check every review before it goes live.
I’ve had nothing but great experiences with Ivy Park San Ramon. As a senior living consultant, I’ve referred and moved multiple clients into their community, and the feedback from families and residents has consistently been very positive. The team is professional, responsive, and truly cares about the residents they serve. From the initial tour process to move-in and beyond, they do a great job…
Jan 2026 · GoogleThis place has made a terrible, sad situation a little less stressful and scary. Their staff has jumped through hoop after hoop to help us make this move happen. They've offered so much compassion and support throughout this whole process and never made us feel bad for all the extra help we needed in the application process. They supported us before we even decided that we were going with Ivy…
Aug 2024 · GoogleA month ago, I found out my mother who lives alone has dementia & was about to lose her home. I had been told about Ivy Park & they reached out to me to give me info and a tour. They were unbelievably patient, kind, compassionate, and encouraging during the whole process. I'm 24 years old and did not expect to have to do this so early in my life, so I had absolutely no idea what to do or how to…
Aug 2024 · GoogleOur sweet mom moved into Ivy Park at the end of 2023. Cindy was amazing with the transition into senior living for mom. Mom is so happy, has made wonderful new friends and is constantly busy with all the fun activities on a daily basis. It is such a gift to hear, "I am very happy here" every time I talk to her. We are so grateful for Ivy Park and this wonderful experience!
Feb 2024 · GoogleThis exceptional community boasts a vibrant atmosphere, offering generously sized apartments equipped with complete cooking facilities, a rarity as they provide all the meals. Additionally, residents can enjoy a delightful dog park and the convenience of being centrally located near shopping and dining establishments.
Dec 2023 · GoogleIn person or by video, with any questions you have
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★ Lunchtime is the best time to see a meal being served.
So Ivy Park can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
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The closest communities to Ivy Park, with the same details as your search.
Dublin · 0.5 mi from Ivy Park · Small care home
Clear Rating 60 · Below average0 Google reviews
State record not on Clear yet
San Ramon · 0.6 mi from Ivy Park · Small care home
Clear Rating 92 · Good5.0 (3) Google
State record not on Clear yet
San Ramon · 0.8 mi from Ivy Park · Small care home
Clear Rating 96 · Excellent0 Google reviews
State record not on Clear yet
From the state license record