Watermark at San Jose, the
San Jose · 0.4 mi from Empress Care Center · Assisted living, Memory care
Limited record4.7 (33) Google
State record not on Clear yet
From$3,975/moplus care fees
Empress Care Center, LLC
1299 S. Bascom Avenue, San Jose, CA 95128 ·
See how Empress Care Center, LLC fits the person you’re finding a home for.
Monthly costPrice on requestMedicare or Medi-Cal often pays
Medicare rating4of 5 starsFrom Medicare
Safety, 5 years0serious citationsNone in five years4 inspections
Size67residentsMid-size community
No photos yet
Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.
Checked against state records and their website
See whether Empress Care Center can meet their needs
Add your senior’s care needs and we’ll check each one against state records and Empress Care Center’s website.
What Empress Care Center has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Being on record means the state or Empress Care Center lists it. It doesn’t mean they’ve accepted your senior or have a room.
Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.
Rooms, prices and how families pay
Medicare or Medi-Cal often pays
Empress Care Center is a nursing home. Short stays after a hospital visit are often covered by Medicare; long stays often by Medi-Cal. Daily rates for private pay aren’t published.
Rating & safety How to read thisMedicare’s inspection categories. Serious problems put residents at risk of harm; lower-severity problems are about care quality or records. Both must be corrected.
Medicare’s rating, and what inspectors found
Medicare rating
4of 5 stars
We don’t rate nursing homes yet. Medicare’s star rating is shown instead.
Medicare inspections, last 5 years
0Seriousmost serious category
68Lower severityless serious categoryAll corrected
No serious findings in five years.
Serious and lower severity are federal inspection categories.
Get an email when Medicare publishes a new inspection about Empress Care Center. Every report, good or bad. Empress Care Center never sees who signs up.
Visits, newest first
2025
- 28 Apr 2025Annual surveyLower severity
20 findings, including: Provide and implement an infection prevention and control program.
Corrected by 16 May 2025, per MedicareCorrection confirmed
2024
- 16 Oct 2024Annual surveyLower severity
1 finding, including: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected by 31 Oct 2024, per MedicareCorrection confirmed
2023
- 22 Dec 2023Annual surveyLower severity
21 findings, including: Have proper medical gas storage and administration areas.
Corrected by 24 Jan 2024, per MedicareCorrection confirmed
2022
- 2 Sep 2022Annual surveyLower severity
26 findings, including: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected by 2 Oct 2022, per MedicareCorrection confirmed
Daily life Where this comes fromFrom the community’s own website. Not checked by the state.
From the community’s own website
Empress Care Center hasn’t listed meals, activities or pets yet.
Location
Where it is, and how far it is from home
1299 S. Bascom Avenue, San Jose, CA 95128From the state license record.Get directions
Reviews
What families say. Separate from the state’s safety record.
Checked 4 Nov 2026
3.9★★★★★
19 Google reviews · as of 4 Nov 2026
See all 19 reviews on GoogleToured or lived here?
Help other families with an honest review. We check every review before it goes live.
- ★★★★★
Empress Care Center took care of my father for three weeks and exceeded every expectation. The staff was compassionate, highly professional, and wonderfully attentive — and they kept our family informed every step of the way. It is rare to find a place where the quality of care matches the warmth of the people delivering it. Empress does both beautifully. Highly recommend to anyone looking for a…
Jun 2026 · Google - ★★★★★
TLC tender loving care. Everyone had a smile and cheered me on. So many nice people. Vickie and Rowena's physical therapy got me walking again. Hector, Carl and Sonny are my knights in shining armour with strong arms. Jessica and Emily the chaos coordinators in the activity room. April, Jane and Lydia made sure I was comfortable. Veronica and so many who cared for me. I cant name…
Sep 2025 · Google - ★★★★★
I recently had the pleasure of visiting Empress Care Center, and I was truly impressed. The facility is both clean and welcoming, while the staff members are exceptionally caring and attentive. They are very accommodating when it comes to questions and concerns, ensuring that I felt comfortable throughout my visit.
Sep 2025 · Google - ★★★★★
Bad experience at this place with my mother. My mother could not move her arm Saturday may 24, 2025. I just visited her that morning and she was good. Went to visit her Sunday morning and I noticed her arm was swollen and she couldn't move it. She said I can't move my arm. I was so upset, I asked her how long was she like this and she said since yesterday. I asked her if she said anything to the…
May 2025 · Google - ★★★★★
Came in last week to do a facility tour with Cory and really loved the facility. It is in a great location right by Campbell. The nicest part about the facility was that during my tour all of the staff, from nursing to housekeeping, smiled and greeted me as I passed by.
Mar 2025 · Google
Plan a visit How it worksTell us roughly when suits you and ask anything you like. Empress Care Center gets your questions with the request, suggests a time and confirms by email.
In person or by video, with any questions you have
Just have a question?
1When suits you?
HowWhen★ Lunchtime is the best time to see a meal being served.
Who2Tell us about the person moving Required
So Empress Care Center can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
- Who it’s forWho they are to you. Age and current home are optional
- Care needsWhat they need help with
- Move timingRoughly when
Also helpful: · optional
3Anything you’d like to ask or tell them? optional
We send these with your request so Empress Care Center can come prepared, and often answers by email before you visit.0/1000Not sure what to ask? Tap to add:
In person · as soon as possible · any time of day · with them
Add who it’s for, care needs and move timing to send.
Next you’ll see exactly what’s shared before anything is sent. Prefer to talk first? Call a Clear guide · How we’re paid
Nearby
The closest communities to Empress Care Center, with the same details as your search.
- No photos yet
Mina's Elderly Care Home 3 LLC
Campbell · 0.6 mi from Empress Care Center · Small care home
Clear Rating 84 · Fair0 Google reviews
State record not on Clear yet
Price on requestNot published - No photos yet
White Blossom Care Center
San Jose · 0.6 mi from Empress Care Center · Nursing home
Medicare ★★★★★3.9 (176) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays
License
From Medicare’s provider record
- Medicare ID
- CCN 056026
- Type
- Skilled nursing facility (Medicare certified)
- Capacity
- 67 beds