No photos yet
Holy Family Home
Oakland · 0.3 mi from Mercy Retirement & Care Center · Assisted living, Memory care
Clear Rating 97 · Excellent0 Google reviews
State record not on Clear yet
Price on requestNot published
Mercy Retirement & Care Center
3431 Foothill Blvd., Oakland, CA 94601 ·
See how Mercy Retirement & Care Center fits the person you’re finding a home for.
Monthly cost$1,473/moStarting price+ care fees, ask
Medicare rating91/ 100GoodHigh confidence
Safety, 5 years3serious citationsAll corrections confirmed8 inspections
Size160residentsLarge communityLicensed since 1999
Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.
Checked against state records and their website
See whether Mercy Retirement & Care Center can meet their needs
Add your senior’s care needs and we’ll check each one against state records and Mercy Retirement & Care Center’s website.
What Mercy Retirement & Care Center has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Also listed on their website
- Assisted Living
- Memory Care
Being on record means the state or Mercy Retirement & Care Center lists it. It doesn’t mean they’ve accepted your senior or have a room.
Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.
Rooms, prices and how families pay
Price on request
Mercy Retirement & Care Center doesn’t publish prices. Most small homes share prices by phone or email.
Rating & safety How to read thisMedicare’s inspection categories. Serious problems put residents at risk of harm; lower-severity problems are about care quality or records. Both must be corrected.
Medicare’s rating, and what inspectors found
Checked 4 Nov 2026
Our scoreHigh confidence
91/ 100Good
Good means 85–92 on our 0–100 scale.
- Safety record 53%99
- Inspection quality 35%82
- What families say 12%85
How this score is worked out
We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.
Medicare inspections, last 5 years
3Seriousmost serious categoryAll corrected
36Lower severityless serious categoryAll corrected
3 serious findings in five years. All recorded as corrected.
Serious and lower severity are federal inspection categories.
Get an email when Medicare publishes a new inspection about Mercy Retirement & Care Center. Every report, good or bad. Mercy Retirement & Care Center never sees who signs up.
Visits, newest first
2026
- 27 Mar 2026Annual surveyLower severity
1 finding, including: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected by 28 Apr 2026, per MedicareCorrection confirmed
2025
- 23 Sep 2025Annual surveyLower severity
1 finding, including: Ensure services provided by the nursing facility meet professional standards of quality.
Corrected by 26 Sep 2025, per MedicareCorrection confirmed
- 26 Aug 2025Annual surveyLower severity
1 finding, including: Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected by 26 Sep 2025, per MedicareCorrection confirmed
- 24 Apr 2025Annual surveyLower severity
2 findings, including: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected by 24 May 2025, per MedicareCorrection confirmed
- 13 Feb 2025Annual surveyLower severity
16 findings, including: Inspect, test, and maintain automatic sprinkler systems.
Corrected by 18 Mar 2025, per MedicareCorrection confirmed
Daily life Where this comes fromFrom the community’s own website. Not checked by the state.
From the community’s own website
- Diningdelightful dining; nice cafeteria; food was very good
- ActivitiesThe community offers activities and enrichment programs, including monthly special events with entertainment, recognized for high performance in…
Location
Where it is, and how far it is from home
3431 Foothill Blvd., Oakland, CA 94601From the state license record.Get directions
Reviews
What families say. Separate from the state’s safety record.
Checked 4 Nov 2026
4.4★★★★★
36 Google reviews · as of 4 Nov 2026
See all 36 reviews on GoogleToured or lived here?
Help other families with an honest review. We check every review before it goes live.
- ★★★★★
I literally cannot say enough good things about this place. From the building & grounds to the amazing people that work here, everything & everyone here has been an absolute joy to deal with. If you have ever been in a rehab/convalescent facility before, let me say this is NOT that place. This place is awesome. Truly, I thank everyone heree for making the 30 days I've been here exceptionally…
Jun 2026 · Google - ★★★★★
From the moment I called about placement for our family member I felt the love and care on the other end of the phone. I spoke with Linda( at the front desk)who was warm and caring and listened to my need. She transferred me to Amy who was so gracious and kind and heard my worries and concerns. I felt truly listened to and seen. She set up a meeting with Meagen on a Friday and our family member…
Nov 2025 · Google - ★★★★★
Mercy Retirement & Care Center is an incredible facility. The staff is very welcoming and truly care about the residents. The center is light and bright, very clean and nicely renovated. There is so much to offer residents during their stay. Our brother enjoys gardening and has a strong Catholic faith which can be fulfilled at Mercy. Our family is very thankful to Mercy and for the kindness they…
Nov 2025 · Google - ★★★★★
We have been consistently impressed with the level of care and warmth at Mercy Retirement and Care Center. The staff, especially the care team, is genuinely compassionate, professional, and attentive to residents' needs, which provides immense peace of mind. The community is clean, and the variety of activities offered keeps residents active and engaged. It truly feels like a supportive and…
Nov 2025 · Google - ★★★★★
If you have a love one here make sure to check on them. Nurses are on a 25/1 ratio stop by at night unannounced to check on them. Please don’t trust this facility with your loved one. Most of their staff are hired by agencies they don’t care about the patients they are just there to collect their check. If your love one speaks Spanish there’s no Spanish speaking staff at night. They offer…
Oct 2025 · Google
Plan a visit How it worksTell us roughly when suits you and ask anything you like. Mercy Retirement & Care Center gets your questions with the request, suggests a time and confirms by email.
In person or by video, with any questions you have
Just have a question?
1When suits you?
HowWhen★ Lunchtime is the best time to see a meal being served.
Who2Tell us about the person moving Required
So Mercy Retirement & Care Center can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
- Who it’s forWho they are to you. Age and current home are optional
- Care needsWhat they need help with
- Move timingRoughly when
Also helpful: · optional
3Anything you’d like to ask or tell them? optional
We send these with your request so Mercy Retirement & Care Center can come prepared, and often answers by email before you visit.0/1000Not sure what to ask? Tap to add:
In person · as soon as possible · any time of day · with them
Add who it’s for, care needs and move timing to send.
Next you’ll see exactly what’s shared before anything is sent. Prefer to talk first? Call a Clear guide · How we’re paid
Nearby
The closest communities to Mercy Retirement & Care Center, with the same details as your search.
- No photos yet
Garfield Neurobehavioral Center
Oakland · 0.6 mi from Mercy Retirement & Care Center · Nursing home
Medicare ★★★★★4.5 (2) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays - No photos yet
Fruitvale Healthcare Center
Oakland · 0.6 mi from Mercy Retirement & Care Center · Nursing home
Medicare ★★★★★2.9 (36) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays
License
From the state license record
- License #
- 015600255
- Type
- Continuing care retirement community (RCFE)
- Capacity
- 160 beds
- Since
- 1999
- Licensee
- Mercy Ret & Care Ctr And Elder Care Alliance
- County
- Alameda