Heritage Pointe

27356 Bellogente, Mission Viejo, CA 92691 ·

Assisted livingMemory careLicensedListing not claimedListing not claimedHeritage Pointe hasn’t confirmed or added to this page yet. Everything here comes from state records, their website and public reviews.
4.4 (43) Google

See how Heritage Pointe fits the person you’re finding a home for.

Monthly costPrice on requestNot published
Clear Rating54/ 100Below averageHigh confidence
Safety, 5 years2Type A citationsNone cited again at the next visit47 state visits
Size225residentsLarge communityLicensed since 1991

Heritage Pointe: 7 photos

PricesOn request
Price on request

Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.

Checked against state records and their website

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Add your senior’s care needs and we’ll check each one against state records and Heritage Pointe’s website.

What Heritage Pointe has on record

Nothing on record yet.

Not listed doesn’t mean not offered. It means there’s no record, so ask.

Being on record means the state or Heritage Pointe lists it. It doesn’t mean they’ve accepted your senior or have a room.

Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.

Rooms, prices and how families pay

Price on request

Heritage Pointe doesn’t publish prices. Most small homes share prices by phone or email.

Rating & safety How to read thisThese are the state’s own categories. Type A: problems that, if not corrected, put residents’ health, safety or rights at direct and immediate risk. Type B: problems that could become a risk without correction, or record-keeping problems that affect care. Both must be corrected. Complaints the state didn’t confirm are shown but never counted against the community.

Our score, and what state inspectors found

Checked 4 Nov 2026

Our scoreHigh confidence

54/ 100Below average

Below average means 50–69 on our 0–100 scale.

Capped at 54 because of a complaint the state confirmed in the last 4 years. The visits are listed below.

  • Safety record 53%75
  • Inspection quality 35%66
  • What families say 12%85
How this score is worked out

We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.

The state record, last 5 years

2Type AType AThe state’s most serious category: problems that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of residents.most serious categoryNone cited again at the next visit
4Type BType BThe state’s less serious category: problems that could become an immediate risk without correction, or record-keeping problems that affect care.less serious categoryNone cited again at the next visit
10 of 31Complaintsconfirmed by the state

2 Type A citations and 4 Type B citations in five years, from 47 state visits. The state confirmed 10 of 31 complaints.

Type A and B are the state’s categories for what inspectors found at the time.

Get an email when the state publishes a new report about Heritage Pointe. Every report, good or bad. Heritage Pointe never sees who signs up.

Visits, newest first

2026

  1. 5 Aug 2026ComplaintNot confirmed

    The state found the complaint wasn’t true.

    Report
  2. 5 Aug 2026Case management visit

    No citations.

    Report
  3. 25 Mar 2026ComplaintConfirmed

    The state confirmed the complaint, with no citations.

    Report
  4. 11 Mar 2026Routine inspectionType A

    2 Type A citations and 3 Type B citations. Including: Based on observation and record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPA observed that Staff #11 (S11), Staff #12 (S12), Staff #13 (S13). Staff #14 (S14), Staff #15…

    Correction plan due 12 Mar 2026. Not cited again for these rules at the next state visit (complaint visit, 25 Mar 2026).

    Report
  5. 27 Jan 2026ComplaintNot confirmed

    The state didn’t find enough evidence to confirm the complaint.

    Report

Daily life Where this comes fromFrom the community’s own website. Not checked by the state.

From the community’s own website

Heritage Pointe hasn’t listed meals, activities or pets yet.

Location

Where it is, and how far it is from home

27356 Bellogente, Mission Viejo, CA 92691From the state license record.Get directions

Reviews

What families say. Separate from the state’s safety record.

Checked 4 Nov 2026

4.4★★★★★

43 Google reviews · as of 4 Nov 2026

See all 43 reviews on Google
Toured or lived here?

Help other families with an honest review. We check every review before it goes live.

  • ★★★★★

    My father lived at Heritage Pointe until just short of his hundredth birthday. He was glad he had a home with people who were age and ability similar.. he thought the food was good (not what my mother made but still good) and he found friends and good socialization there. He wasn’t in to the Jewish services or programs but that was the way he lived for the preceding 50 years. He liked the…

    Apr 2026 · Google
  • ★★★★★

    Heritage Pointe is truly a gem! From the moment you arrive, you can feel the warmth and care that defines this community. The staff is incredibly kind, attentive, and professional — always going above and beyond to make sure residents feel supported and valued. The facilities are beautiful, clean, and thoughtfully designed, offering a peaceful and welcoming environment. The activities and…

    Jul 2025 · Google
  • ★★★★★

    Heritage Pointe is truly top level, A+ community for seniors. The facility is beautiful and modern with wonderful positive energy, the people who work there are all so friendly and helpful, the activities and entertainment are top-notch, and there is a warmth and “homeyness” that you just can’t find at so many of the other residences of this type. It is a real community filled with spirit and…

    Jul 2025 · Google
  • ★★★★★

    My mom will have lived at Heritage Pointe for 8 years now. She started in Assisted Living and has transitioned to Memory Care. The staff, many of whom have been there for many years, are all caring, professional and attentive. Erin Palposi, the Executive Director, has helped us through our transitions and is a kind and caring professional. My mom loves Heritage Pointe, and we feel grateful…

    Jul 2025 · Google
  • ★★★★★

    Heritage Pointe is a wonderful assisted living community. Their mission is to care, and it shows with all of their residents being happy and content. Heather is an angel. The leadership role should have empathy and kindness, and she has both. Definitely would recommend this place.

    Jul 2025 · Google

Plan a visit How it worksTell us roughly when suits you and ask anything you like. Heritage Pointe gets your questions with the request, suggests a time and confirms by email.

In person or by video, with any questions you have

Just have a question?

  1. 1When suits you?

    How
    When

    ★ Lunchtime is the best time to see a meal being served.

    Who

  2. 2Tell us about the person moving Required

    So Heritage Pointe can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.

    • Who it’s forWho they are to you. Age and current home are optional
    • Care needsWhat they need help with
    • Move timingRoughly when

    Also helpful: · optional

  3. 3Anything you’d like to ask or tell them? optional

    We send these with your request so Heritage Pointe can come prepared, and often answers by email before you visit.0/1000

    Not sure what to ask? Tap to add:

In person · as soon as possible · any time of day · with them

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Visit request for Heritage Pointe

Visit

How
In person
When
As soon as possible
Time of day
Any time
Who is coming
With the person moving

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Nearby

The closest communities to Heritage Pointe, with the same details as your search.

  1. No photos yet

    Calle Del Cid Guest Home

    Mission Viejo · 0.1 mi from Heritage Pointe · Small care home

    Clear Rating 79 · Fair0 Google reviews

    State record not on Clear yet

    Price on requestNot published
  2. No photos yet

    Quality Senior Living at Morena

    Mission Viejo · 0.4 mi from Heritage Pointe · Small care home

    Limited record0 Google reviews

    State record not on Clear yet

    Price on requestNot published
  3. No photos yet

    Verona Court VIII

    Mission Viejo · 0.4 mi from Heritage Pointe · Small care home

    Clear Rating 96 · Excellent0 Google reviews

    State record not on Clear yet

    Price on requestNot published
See all communities near Mission Viejo →

License

From the state license record

License #
300607488
Type
Residential care for the elderly (RCFE)
Capacity
225 residents
Since
1991
Licensee
Jewish Home For The Aging; Life Care Services, LLC
County
Orange
See this license on the state’s siteWork here? Claim this listing

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Heritage Pointe hasn’t claimed its listing yet. We’ll pass your message on by phone and email, and update you within 2 working days.

Suggestions

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What Type A and Type B mean

Type A
“Violations of the regulations and the Health and Safety Code that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of those in care.”
Type B
“Violations of the regulations and the Health and Safety Code that, without correction, could become an immediate risk to the health, safety or personal rights of clients, or a record keeping violation that would impact the care of clients and/or protection of their resources, or a violation that would impact those services required to meet clients’ needs.”

Source: California Department of Social Services, Community Care Licensing Division, Evaluator Manual. Quoted as the state writes them.

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