Alden Terrace Convalescent Hospital
Los Angeles · 0.1 mi from Promise Assisted Living · Nursing home
Medicare ★★★★★3.1 (25) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays
Promise Assisted Living, LLC.
1231 South Alvarado Street, Los Angeles, CA 90006 ·
See how Promise Assisted Living, LLC. fits the person you’re finding a home for.
Monthly costPrice on requestNot published
Clear Rating33/ 100Serious concernsHigh confidence
Safety, 5 years9Type A citationsNone cited again at the next visit28 state visits
Size22residentsMid-size communityLicensed since 2014
Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.
Checked against state records and their website
See whether Promise Assisted Living can meet their needs
Add your senior’s care needs and we’ll check each one against state records and Promise Assisted Living’s website.
What Promise Assisted Living has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Also listed on their website
- Hospice Care
Being on record means the state or Promise Assisted Living lists it. It doesn’t mean they’ve accepted your senior or have a room.
Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.
Rooms, prices and how families pay
Price on request
Promise Assisted Living doesn’t publish prices. Most small homes share prices by phone or email.
Rating & safety How to read thisThese are the state’s own categories. Type A: problems that, if not corrected, put residents’ health, safety or rights at direct and immediate risk. Type B: problems that could become a risk without correction, or record-keeping problems that affect care. Both must be corrected. Complaints the state didn’t confirm are shown but never counted against the community.
Our score, and what state inspectors found
Checked 4 Nov 2026
Our scoreHigh confidence
33/ 100Serious concerns
Serious concerns means 0–49 on our 0–100 scale.
- Safety record 53%0
- Inspection quality 35%69
- What families say 12%70
How this score is worked out
We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.
The state record, last 5 years
9Type AType AThe state’s most serious category: problems that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of residents.most serious categoryNone cited again at the next visit
3Type BType BThe state’s less serious category: problems that could become an immediate risk without correction, or record-keeping problems that affect care.less serious categoryNone cited again at the next visit
8 of 20Complaintsconfirmed by the state
9 Type A citations and 3 Type B citations in five years, from 28 state visits. The state confirmed 8 of 20 complaints.
Type A and B are the state’s categories for what inspectors found at the time.
Get an email when the state publishes a new report about Promise Assisted Living. Every report, good or bad. Promise Assisted Living never sees who signs up.
Visits, newest first
2026
- 24 Aug 2026Case management visit
No citations.
- 6 Aug 2026ComplaintNot confirmed
The state didn’t find enough evidence to confirm the complaint.
- 12 May 2026ComplaintNot confirmed
The state didn’t find enough evidence to confirm the complaint.
- 10 Mar 2026ComplaintConfirmed
The state confirmed the complaint, with no citations.
- 9 Mar 2026Routine inspectionType A
2 Type A citations. Including: Based on observation, the licensee did not comply with the section cited above in five bathrooms did not have the required temperature for bathroom 1-151.5F, bathroom 2-153.5 F, bathroom 3: 192.2F, bathroom 4: 151.6F and bathroom 5:129.3F which poses an immediate health, safety…
Correction plan due 10 Mar 2026. Not cited again for these rules at the next state visit (complaint visit, 10 Mar 2026).
Daily life Where this comes fromFrom the community’s own website. Not checked by the state.
From the community’s own website
Promise Assisted Living hasn’t listed meals, activities or pets yet.
Location
Where it is, and how far it is from home
1231 South Alvarado Street, Los Angeles, CA 90006From the state license record.Get directions
Reviews
What families say. Separate from the state’s safety record.
Checked 4 Nov 2026
3.0★★★★★
7 Google reviews · as of 4 Nov 2026
See all 7 reviews on GoogleToured or lived here?
Help other families with an honest review. We check every review before it goes live.
- ★★★★★
I was referred by A Place for Mom, & figured let me call first to assess if this is a good fit. Sadly, the lady over the phone is very rude. She refuses to tell you anything unless if you make an appt to see the facility (probably greet with the salesperson). I asked a few general question, before I could finish my sentences, she kept interrupting and flat out, telling me "no," "no," "no," and…
Nov 2024 · Google - ★★★★★
Behind the building is an alley that’s visible and has a huge homeless encampment with rats. This alley is so dirty and smells of urine and feces it’s insane and disgusting.......
Jun 2019 · Google - ★★★★★
I have got my own bed Its nice because there is always someone around to help you do what you need to do. Breakfast,lunch,dinner it's all good. I've got my bathroom twice the size as the one i had at the outher place i was staying. Wall to wall carpeting, it's the guts to much.
Nov 2017 · Google - ★★★★★
I visited my uncle at Promise Assisted Living yesterday and I was happy to see that he is no longing living alone like before. When I walked in, a staff was just having a conversation with him but my uncle looked really happy. I'm really glad he has people looking after him since my cousins don't live close by. My uncle is pretty much on his own but he said that there is always someone at the…
May 2015 · Google - ★★★★★
Promise is terrible. Do not consider using it, do not waste your time. It is severely understaffed. When I arrived to check my father in yesterday, it was totally different than what I had seen and been told about it. There was a man sitting outside in a wheelchair yelling for help to get back inside of the building. We went inside and there was no one, I mean no one, around. There was no…
May 2015 · Google
Plan a visit How it worksTell us roughly when suits you and ask anything you like. Promise Assisted Living gets your questions with the request, suggests a time and confirms by email.
In person or by video, with any questions you have
Just have a question?
1When suits you?
HowWhen★ Lunchtime is the best time to see a meal being served.
Who2Tell us about the person moving Required
So Promise Assisted Living can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
- Who it’s forWho they are to you. Age and current home are optional
- Care needsWhat they need help with
- Move timingRoughly when
Also helpful: · optional
3Anything you’d like to ask or tell them? optional
We send these with your request so Promise Assisted Living can come prepared, and often answers by email before you visit.0/1000Not sure what to ask? Tap to add:
In person · as soon as possible · any time of day · with them
Add who it’s for, care needs and move timing to send.
Next you’ll see exactly what’s shared before anything is sent. Prefer to talk first? Call a Clear guide · How we’re paid
Nearby
The closest communities to Promise Assisted Living, with the same details as your search.
Alvarado Care Center
Los Angeles · 0.1 mi from Promise Assisted Living · Nursing home
Medicare ★★★★★4.2 (45) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays
Olympia Convalescent Hospital
Los Angeles · 0.2 mi from Promise Assisted Living · Nursing home
Medicare ★★★★★4.8 (118) Google
State record not on Clear yet
Price on requestMedicare or Medi-Cal often pays
License
From the state license record
- License #
- 197608604
- Type
- Residential care for the elderly (RCFE)
- Capacity
- 22 residents
- Since
- 2014
- Licensee
- Promise Assisted Living, LLC.
- County
- Los Angeles