Imperial Crest Health Care Center

My experience with Imperial Crest Healthcare Center was extremely disappointing. Communication was poor from start to finish, and it often felt like patients were treated as numbers rather than people. Requests and concerns were either ignored or delayed, and getting clear answers was frustratingly difficult. There was a lack of organization and follow-through, which created unnecessary stress…

0/10 please avoid this place at all costs I’m writing this as someone who watched my best friend and his family go through absolute hell with this place. The level of care here is honestly disturbing. Every time we visited, it felt like no one was paying attention to his dad at all. Basic things like checking on him, repositioning him, oral care, or even just being present were missing. The…

As a mother and wife, writing this is heartbreaking. My husband was transferred here for subacute care, and it quickly became clear that he was not being properly cared for. We would sit with him for long periods of time, and no staff checked on him, repositioned him, or provided basic care like oral hygiene or suctioning. His room was often dark, his mouth extremely dry, and he showed signs of…

This is hands down one of the worst places I’ve ever seen. The care here is careless and unprofessional. They either don’t know what they’re doing or simply don’t care. My family and I constantly had to step in and tell them to do the most basic things that should already be part of their job. Instead of helping, their lack of care made my loved one’s condition worse. We spent hours there with…

0/10 please don't send your family here If you care about your loved one don't send them here. My father was admitted into this facility after his heart attack for long term subacute care. My father arrived to the facility in stable condition and no complications at all, two days later he was back in the hospital. This is due to extremely unprofessional and careless care by staff, including…