No photos yet
Jace Guest Home
Chino · 0.5 mi from Hacienda Living · Assisted living
Clear Rating 88 · Good0 Google reviews
State record not on Clear yet
Price on requestNot published
Hacienda Living
11412 Telephone Ave, Chino, CA 91710 ·
See how Hacienda Living fits the person you’re finding a home for.
Monthly costPrice on requestNot published
Clear Rating54/ 100Below averageMedium confidence
Safety, 5 years0Type A citationsNone in five years9 state visits
Size6residentsSmall care homeLicensed since 2021
No photos yet
Care fit Where this comes from“On record” means it appears in state records. “Listed by them” comes from their website. “Not on record” means there’s no record either way, so ask. Care needs come from the senior you added.
Checked against state records and their website
See whether Hacienda Living can meet their needs
Add your senior’s care needs and we’ll check each one against state records and Hacienda Living’s website.
What Hacienda Living has on record
Nothing on record yet.
Not listed doesn’t mean not offered. It means there’s no record, so ask.
Being on record means the state or Hacienda Living lists it. It doesn’t mean they’ve accepted your senior or have a room.
Cost Where this comes fromPrices and rooms come from the community’s own website, dated when we saw them. The typical range uses communities nearby that publish prices.
Rooms, prices and how families pay
Price on request
Hacienda Living doesn’t publish prices. Most small homes share prices by phone or email.
Rating & safety How to read thisThese are the state’s own categories. Type A: problems that, if not corrected, put residents’ health, safety or rights at direct and immediate risk. Type B: problems that could become a risk without correction, or record-keeping problems that affect care. Both must be corrected. Complaints the state didn’t confirm are shown but never counted against the community.
Our score, and what state inspectors found
Checked 4 Nov 2026
Our scoreMedium confidence
54/ 100Below average
Below average means 50–69 on our 0–100 scale.
Capped at 54 because of a complaint the state confirmed in the last 4 years. The visits are listed below.
- Safety record 53%37
- Inspection quality 35%88
- What families say 12%90
How this score is worked out
We combine the state safety record (53%), how routine inspections went (35%) and what families say (12%). Payment never changes a score. Full method on the Clear Rating page.
The state record, last 5 years
0Type AType AThe state’s most serious category: problems that, if not corrected, have a direct and immediate risk to the health, safety or personal rights of residents.most serious category
0Type BType BThe state’s less serious category: problems that could become an immediate risk without correction, or record-keeping problems that affect care.less serious category
3 of 5Complaintsconfirmed by the state
No Type A citations in five years, from 9 state visits. The state confirmed 3 of 5 complaints.
Type A and B are the state’s categories for what inspectors found at the time.
Get an email when the state publishes a new report about Hacienda Living. Every report, good or bad. Hacienda Living never sees who signs up.
Visits, newest first
2026
- 25 Aug 2026Routine inspection
No citations.
- 22 May 2026ComplaintConfirmed
The state confirmed the complaint, with no citations.
- 11 May 2026Case management visit
No citations.
Daily life Where this comes fromFrom the community’s own website. Not checked by the state.
From the community’s own website
Hacienda Living hasn’t listed meals, activities or pets yet.
Location
Where it is, and how far it is from home
11412 Telephone Ave, Chino, CA 91710From the state license record.Get directions
Reviews
What families say. Separate from the state’s safety record.
Checked 4 Nov 2026
5.0★★★★★
6 Google reviews · as of 4 Nov 2026
See all 6 reviews on GoogleToured or lived here?
Help other families with an honest review. We check every review before it goes live.
- ★★★★★
My mother stayed here for a couple years as she had dementia. They are very caring ladies. We are grateful for the excellent care she received.
May 2026 · Google - ★★★★★
La Hacienda was highly recommended to me. The girls ( staff) and owners are extremely caring and patient. They also really have an amazing facility this home is very intimate, and nurturing environment. The owners are amazing. The staff was so caring and helpful. I really love the fact that my love one was safe and watched over 24 hour seven days a week some thing that I was not able to do…
Mar 2023 · Google - ★★★★★
Can’t say enough about the level of care Mirian and Raul Velazquez provide to our Uncle Francois. Francois requires assisted care to deal with his illness (Stage IV Cancer) and Mirian capably and professionally attends to his needs. He is very pleased with the accommodations that make him feel at home and with the home-cooked meals Mirian provides – especially her soups. Unlike some of the…
Jan 2022 · Google - ★★★★★
My friends grandma was staying here. Super well cared for, eat well, very clean facility. It’s a loving home for them. Great place for our love ones to be at.Highly recommend this facility. Miriam are the best people you can meet. Very responsible and caring.
Dec 2021 · Google - ★★★★★
My mom and I toured Hacienda Living while looking for a place to move my dad who had late stage Alzheimer’s. From the moment we walked in we loved it there. It smelled like home cooked food and just felt homey.You could tell Raul and Mirian really cared about the people they cared for. My dad spent his last days there and the care that he received was wonderful. He was laughing and smiling and…
Nov 2021 · Google
Plan a visit How it worksTell us roughly when suits you and ask anything you like. Hacienda Living gets your questions with the request, suggests a time and confirms by email.
In person or by video, with any questions you have
Just have a question?
1When suits you?
HowWhen★ Lunchtime is the best time to see a meal being served.
Who2Tell us about the person moving Required
So Hacienda Living can tell you up front whether they can meet the care needed, before you visit. About 2 minutes, and saved for every community you contact. “Not sure” is a fine answer.
- Who it’s forWho they are to you. Age and current home are optional
- Care needsWhat they need help with
- Move timingRoughly when
Also helpful: · optional
3Anything you’d like to ask or tell them? optional
We send these with your request so Hacienda Living can come prepared, and often answers by email before you visit.0/1000Not sure what to ask? Tap to add:
In person · as soon as possible · any time of day · with them
Add who it’s for, care needs and move timing to send.
Next you’ll see exactly what’s shared before anything is sent. Prefer to talk first? Call a Clear guide · How we’re paid
Nearby
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Meridian at Chino
Chino · 0.7 mi from Hacienda Living · Assisted living
Clear Rating 93 · Excellent4.6 (56) Google
State record not on Clear yet
Price on requestNot published - No photos yet
Best Care Guest Home
Ontario · 1.2 mi from Hacienda Living · Assisted living
Clear Rating 51 · Below average0 Google reviews
State record not on Clear yet
Price on requestNot published
License
From the state license record
- License #
- 361881151
- Type
- Residential care for the elderly (RCFE)
- Capacity
- 6 residents
- Since
- 2021
- Licensee
- La Hacienda LLC
- County
- San Bernardino